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Chatbots: Retail

— December 23, 2017

Add chatbots to your arsenal today: Reap the benefits during the holiday retail season

Don’t get left behind the competition this holiday season. Contributor Rohit Gupta explains why retailers should invest in chatbots before the shopping onslaught begins.

Why Chatbots Are Dangerous Territory For Retailers

There are three things that retailers need to watch out for when using chatbots, or they will find themselves in dangerous territory.

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