For half a decade on the platform, I have been micromanaged by strangers and neo-Nazis have mined my personal life for vulnerabilities to exploit.
In Twitter’s fastest-growing market, abusive hashtags trend in the top-five spot for hours, local language harassment is common, and victims describe Twitter’s response to these incidents as “apathetic.”
Anti Abuse Measures
The truth is that BuzzFeed and Twitter are both right. Twitter has implemented a number of anti-abuse controls that didn’t exist in the past, which are having some impact on Twitter’s abuse and remediation metrics. But BuzzFeed is right in calling out the network for not having done enough to actually curb the problem.
The social platform announced it will take a three-pronged approach to combating abusive and sensitive content on the platform by introducing a safer search option, collapsing abusive and low-quality tweets and preventing repeat offenders from rejoining the platform. The company has been rapidly trying to get its troll infestation under control, which has been the source of widespread criticism as regular users and celebrities have been attacked and threatened on the platform.
Does Twitter Want To Change?
Many women recently boycotted the social network, protesting its failure as a public sphere where all voices are welcome.
The company has issued new guidelines and removed verifications for white supremacists. But it’s unclear whether it can change its culture.